A stress-free solution for you and your customers
Customers purchase online and receive their tickets via email meaning that there is no need for printed tickets or for queueing on-site.
For customers who haven't pre-purchased online, printed tickets work the same way (minus the queue jumping!).
Visitors simply scan the barcode on their tickets (either from the screen of their mobile device or the physical ticket they purchased from the box office) and the automated entry point grants them access.
Effective solutions for changing times
Acts as a socially distanced measure between staff and customers
Provides an improved customer experience
Less congestion - great for your customers; great for you
Access control without the need for manned security
Paperless tickets through the scanning of barcodes from mobile phone screens
No need for additional staff members
Merlin provides a comprehensive suite of utilities yet retains a user-friendly approach by remaining customer focused at every step. Watch this short video to see how.