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Merlin®protect is our national network of
dedicated IT professionals, who undertake maintenance work on our behalf to
ensure that we have local support for our customers, wherever they may be. This
ensures a level of breakdown cover second-to-none, giving customers 7 day
protection and ensuring that, in the unlikely event of hardware failure, any
down time is kept to an absolute minimum. We have a Service Level
Agreement that ensures cover from 6.00 a.m. until 10.00 p.m. Monday to Sunday
with a guaranteed response to a call-out of 4 hours and a fix time of less than
2 hours. Currently we have 44 service locations and are currently
recruiting additional representation in a further 6 geographical regions.
Merlin® protect also offers training and
sales support facilities in specific areas, ensuring that you are never far
away from a service and support centre. Whilst we already have an
extensive network of Protect Agents, there are some areas in which we are still
seeking further companies to work with. If you are interested in further
information, please complete the response form found under the 'Contact'
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Merlin® Protect
Associates
1-zero-1 2 Source Ltd Absolute Computing Ltd
AESYS Computing Ltd Anetwork Ltd Artemis 3 Battle Computers
Ltd Computability (Richmond) Ltd Computer Shop Services Ltd Computers
North DLR Computers First Connect Computers Future Resources
Glowtech HCS Anglia Ltd Headstart IT Services Ltd Home &
Office Computer Support Integrity IT Ltd IT Works Itechlink.co.uk
Jangles Ltd The Tec Team Mid-Blue International Ltd Mitec
Computer Solutions Ltd Netdec Ltd Ottersoft PC Problems PC
Services Onsite Ltd Scotcomputers Ltd South West Data Networks Swan
CD Ltd Synergistic Software Co. Ltd Unisoft Design User2 Westcross
Computers Ltd Xenon Computer Services Ltd s |
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